Contact Us

Holiday Hours

Business Hours

Regular Business Hours
Monday to Friday: 8:30 am – 4 pm

Please note:  During the COVID-19 crisis, access to our Branch is restricted to credit union employees only.  If you require any assistance, you may reach us at 1.888.560.2218 or betterbanking@membersavings.ca. We're here to help.

Mobile and Online Banking available 24/7

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Corporate Office

55 Lake Shore Blvd. East, Toronto, ON M5E 1A4

Phone: 416.860.1072
Toll-free: 1.888.560.2218
Telephone Teller: 416.640.0686 or 1.888.560.2218 
Fax: 416.860.3682

Email Us  Find an ATM 

Are you experiencing an unresolved Member Service Issue? 

We pride ourselves on providing the highest level of customer service, however if you have a problem that hasn't been resolved to your satisfaction please contact our President directly. 

Sharon KentPresident, Member Savings

Employee Name Position Telephone #  
Sharon Kent President, Member Savings 416.860.3670  
Tom Elsdon Vice President, Lending Operations  416.860.3671   
Marcia Downer Member Services Manager/Compliance Officer 416.860.3672  
Lisa Churcher Member Services Representative 416.860.3673  
Carlee Churcher Member Services Representative/Accounting Coordinator 416.860.3674  
Betty Anne Flynn Investment Specialist 416.860.3675  
Amanda Huinink Marketing & Business Development Manager 416.860.3681  
Joy Laurin Loan Officer/Administration 416.860.3677  
Jacqueline Thomas Member Services Representative 416.860.1072  
Michelle Winstone Member Services Representative 416.860.3678  
Karyn Smith Senior Loan Officer 416.860.3679  
Barbara Vincent Special Projects 416.860.3680  
family day

Holiday Hours 

Upcoming Hours For Family Day:

Friday February 12th 2021 - Open Regular Business Hours
Saturday February 13th 2021 -  Closed
Sunday February 14th 2021 - Closed
Monday February 15th 2021 - Closed for Family Day
 

To access your account during these closures, log into your online banking, mobile banking or call in to the telephone teller 24/7.