Contact Us

Holiday Hours

Business Hours

Regular Business Hours
Monday to Friday: 8:30 am – 4:00 pm

Please note:  During the COVID-19 crisis, access to our Branch is restricted to credit union employees only.  If you require any assistance, you may reach us at 1.888.560.2218 or betterbanking@membersavings.ca. We're here to help.

Mobile and Online Banking available 24/7

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Corporate Office

2 Bloor Street East, 26th Floor, P.O BOX #73
Toronto, ON M4W 1A8

Phone: 416.860.1072
Toll-free: 1.888.560.2218
Telephone Teller: 416.640.0686 or 1.888.560.2218 
Fax: 416.860.3682

Email Us  Find an ATM 

Are you experiencing an unresolved Member Service Issue? 

We pride ourselves on providing the highest level of customer service, however if you have a problem that hasn't been resolved to your satisfaction please contact our President directly. 

Sharon KentPresident, Member Savings

holiday hours

Holiday Hours 

Upcoming Hours For Christmas Day:

Friday, December 24th, 2021 - Closed at 3 pm
Monday, December 27th, 2021 - Closed
Tuesday, December 28th, 2021 - Closed
Wednesday, December 29th, 2021 - Open Regular Business Hours
Thursday, December 30th, 2021 - Open Regular Business Hours
Friday, December 31st, 2021 - Closed at 3 pm
Monday, January 3rd, 2022 - Closed
Tuesday, January 4th, 2022 - Open Regular Business Hours

To access your account during these closures, log into your online banking, mobile banking or call in to the telephone teller 24/7.

Employee Name Position Telephone #  
Sharon Kent President, Member Savings 416.860.3670  
Tom Elsdon Vice President, Lending Operations  416.860.3671   
Lisa Churcher Member Services Representative 416.860.3673  
Carlee Churcher Member Services Representative/Accounting Coordinator 416.860.3674  
Betty Anne Flynn Investment Specialist 416.860.3675  
Barb Vincent Special Projects 416.860.3680  
Joy Laurin Loan Officer/Administration 416.860.3677  
James Flynn Member Services Representative 416.860.1072  
Michelle Winstone Member Services Representative 416.860.3678  
Karyn Smith Senior Loan Officer 416.860.3679