Contact Us

Holiday Hours

Business Hours

Regular Business Hours
Monday to Friday: 8:30 am – 4 pm

Please note:  During the COVID-19 crisis, access to our Branch is restricted to credit union employees only.  If you require any assistance, you may reach us at 1.888.560.2218 or betterbanking@membersavings.ca. We're here to help.

Mobile and Online Banking available 24/7

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Corporate Office

2 Bloor East, 26th Floor, PO Box #73, Toronto, ON M4W 1A8

Phone: 416.860.1072
Toll-free: 1.888.560.2218
Telephone Teller: 416.640.0686 or 1.888.560.2218 
Fax: 416.860.3682

Email Us  Find an ATM 

Are you experiencing an unresolved Member Service Issue? 

We pride ourselves on providing the highest level of customer service, however if you have a problem that hasn't been resolved to your satisfaction please contact our President directly. 

Sharon KentPresident, Member Savings

holiday hours

Holiday Hours 

Upcoming Hours For The National Day for Truth and Reconciliation:

Wednesday, September 29th 2021 - Open Regular Business Hours
Thursday, September 30th 2021 -  Closed
Friday, October 1st 2021 - Open Regular Business Hours

To access your account during these closures, log into your online banking, mobile banking or call in to the telephone teller 24/7.

Employee Name Position Telephone #  
Sharon Kent President, Member Savings 416.860.3670  
Tom Elsdon Vice President, Lending Operations  416.860.3671   
Marcia Downer Member Services Manager/Compliance Officer 416.860.3672  
Lisa Churcher Member Services Representative 416.860.3673  
Carlee Churcher Member Services Representative/Accounting Coordinator 416.860.3674  
Betty Anne Flynn Investment Specialist 416.860.3675  
Barb Vincent Special Projects 416.860.3680  
Joy Laurin Loan Officer/Administration 416.860.3677  
James Flynn Member Services Representative 416.860.1072  
Michelle Winstone Member Services Representative 416.860.3678  
Karyn Smith Senior Loan Officer 416.860.3679