Business Hours
Regular Business Hours
Monday to Friday: 8:30 am – 4 pm
Please note: During the COVID-19 crisis, access to our Branch is restricted to credit union employees only. If you require any assistance, you may reach us at 1.888.560.2218 or betterbanking@membersavings.ca. We're here to help.
Mobile and Online Banking available 24/7
Download the app
Corporate Office
2 Bloor East, 26th Floor, PO Box #73, Toronto, ON M4W 1A8
Phone: 416.860.1072
Toll-free: 1.888.560.2218
Telephone Teller: 416.640.0686 or 1.888.560.2218
Fax: 416.860.3682
Are you experiencing an unresolved Member Service Issue?
We pride ourselves on providing the highest level of customer service, however if you have a problem that hasn't been resolved to your satisfaction please contact our President directly.
Sharon Kent, President, Member Savings
Holiday Hours
Upcoming Hours For The National Day for Truth and Reconciliation:
Wednesday, September 29th 2021 - Open Regular Business Hours
Thursday, September 30th 2021 - Closed
Friday, October 1st 2021 - Open Regular Business Hours
To access your account during these closures, log into your online banking, mobile banking or call in to the telephone teller 24/7.
| Employee Name | Position | Telephone # | |
| Sharon Kent | President, Member Savings | 416.860.3670 | |
| Tom Elsdon | Vice President, Lending Operations | 416.860.3671 | |
| Marcia Downer | Member Services Manager/Compliance Officer | 416.860.3672 | |
| Lisa Churcher | Member Services Representative | 416.860.3673 | |
| Carlee Churcher | Member Services Representative/Accounting Coordinator | 416.860.3674 | |
| Betty Anne Flynn | Investment Specialist | 416.860.3675 | |
| Barb Vincent | Special Projects | 416.860.3680 | |
| Joy Laurin | Loan Officer/Administration | 416.860.3677 | |
| James Flynn | Member Services Representative | 416.860.1072 | |
| Michelle Winstone | Member Services Representative | 416.860.3678 | |
| Karyn Smith | Senior Loan Officer | 416.860.3679 | |